Shipping policy

Shipping & Processing

We take great care in preparing and packaging each order to ensure your decorations arrive safely and in excellent condition.

Orders are typically processed within 2–3 business days, excluding weekends and statutory holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Shipping Area

Spice Decor Inc. currently ships across Canada. We hope to expand our shipping options in the future.

Shipping Rates

  • Free standard shipping on orders over $200 before tax.

  • For orders under $200, shipping fees are calculated at checkout based on your delivery location and order size.

All applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery Times

Standard shipping within Canada typically takes approximately 2–8 business days after dispatch, depending on your location.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Pre-Order & Made-to-Order Items

Certain products may be available for pre-order or made to order. These items may require additional preparation time before shipping.

Estimated processing times will be communicated on the product page or at the time of purchase.

Orders Containing Multiple Items

We generally ship all items in an order together. If your order includes both in-stock and pre-order items, your shipment may be held until all items are ready.

If you would like to receive your in-stock items sooner, we recommend placing separate orders.

Damaged or Missing Packages

We carefully package our products to minimize damage during transit. If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged item and packaging.

If your package is delayed or appears to be missing, please contact us, and we'll do our best to assist you.

Questions About Shipping?

If you have any questions about your order or shipping, please reach out through our Contact Us page. We're happy to help!